How we help Contact Centres.
We are the conduit between the commercial world and the apprenticeship levy utilisation.
Experienced in your industry in producing fantastic and exceptional results.
We help support and inspire businesses to develop exceptional training programmes that drive competency and deliver tangible business results.Find Out More
Career Pathways for Apprenticeships in a Contact Centre
Focus your career progression with a training provider that understands the route.Check It Out
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What we do
1. Achieve nationally recognised Diploma, Certificate, and Award qualifications. Our range of flexible e-learning courses provide the ideal platform to study and achieve qualifications across a range of sectors, including fully accredited, bespoke, and continuous professional development (CPD) course options
2. Develop new competencies and skills, maximising your potential and career progression. Our Apprenticeship levy services will support you and your business every step of the way. Offering a range of career pathways in leadership and management, finance, IT, customer service, sales, and business admin options
How we have helped our clients
We have an exceptional track record and experience of working with our clients, regionally and nationally, in the contact centre sector, which have produced excellent results. Working with our clients to develop impactful workforce solutions, utilising Training budgets and Apprenticeship levies, we have significantly reduced staff turnover, enhanced staff knowledge and competencies resulting in significant cost savings and attracting talent in to their businesses.
What to do next
Our live projects in this sector continue to provide exceptional results, helping our clients achieve key performance indicators and organisational growth. If you would like to know more about the exceptional work, our approach and projects or if you would like to book an appointment with one of our consultants, please contact us on firstname.lastname@example.org