At Vortex we always love to receive feedback from our clients.
This is what Cell Pack Solutions had to say…
Joe and Noreen visited First Utility yesterday to re-launch the Ignite programme.
This week 12 delegates took part in our Qualsafe Awards, 3 day First Aid at Work course. Congratulations to the learners and our Trainer, Rob Mackins who achieved a 100% pass rate!
Vortex are now accredited to run Qualsafe approved courses. Qualsafe is one of the largest Ofqual recognised awarding bodies in the UK and are a cost effective, excellent awarding body to be working with which is why we have chose to work with them. Here at Vortex we aim to provide our clients with high quality impactful training and Qualsafe allow us to do so.
A huge warm welcome to our Commercial Manager Rob Mackins who has now joined the team. Rob is a vastly experienced trainer in his field and his expertise is of great value to VTS. Rob has been responsible for supporting local and national businesses with vital training needs including First Aid, Manual Handling, COSHH, CPR & AED, IOSH Managing Safely and Introduction to working within the Care Sector. Rob has worked in Colleges, Care Homes and has been successful within his own training company. His knowledge and delivery is first class, providing outstanding training for our clients.
Within Rob’s early career he has already delivered a Train the Trainer Couse and a First Aid at Work Course.
Rob is developing some exciting courses and we have plenty courses already filling up!
Checkout our Facebook page to see what courses we have running this year.
“My name is Rosita, I am from Lithuania, I came to live in England with my family a few years ago, we are enjoying our time in England. I like helping people, working with Bluebird Care has given me the opportunity to fulfil my aspirations. in order to improve my knowledge and skills in health and social care I decided to start my Apprenticeship with VTS. In the short time I have been a learner with VTS my knowledge and skills have already improved. My Training Consultant Roxanne is professional and supportive, she is always prepared for our meetings and always provides answers to my questions and promptly reply to my e-mails between support and review meetings, this makes me more motivated. I am happy with my personal and professional life and doing my apprenticeship with Vortex is the icing on the cake. In future I will do a higher qualification in Health and Social Care.”
The Association of Employment and Learning Providers (AELP) is the leading trade association for vocational learning and employment providers in Britain. AELP’s purpose as a representative body is to secure the creation of a high quality coherent employment and skills system which is driven by employer and learner demand.
Vortex chose to join AELP to help nurture our high quality delivery and be part of an association which has complimenting values to us.
The conference was held on the 13th July 2017 and focussed on Equality, Diversity and Inclusion.
In 2015 an initiative was launched by the government to recruit 3 million apprentices by 2020 which included an pledge to recruit Black, Asian and Ethnic Minority communities by 20%.
Key areas of the conference covered a variety of organisations/people and learners who gave an insight on how to overcome barriers to promote apprenticeships to communities and recruit more learners. The term “unconscious bias’s” was discussed regularly, especially when recruiting learners from diverse backgrounds/communities and poorer areas.
Overall the conference was a very important event to attend as this is something we are keen to promote here at Vortex!
This week Noreen and the team have began enrolling the learners for the Ignite Customer Service Excellence Programme.
This is an exciting time for both Vortex and First Utility and for the next 12 months Noreen will develop her learners to achieve their Customer Service Practitioner Qualification.